Effective Date: February 2025
At Vine Ridge Resort, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [https://vineridgeresort.com/], make rental booking reservations, inquire about vocational home ownership or otherwise engage with us online.
1. Information We Collect
We may collect personal information in the following ways:
– Personal Identification Information: When you book a stay, inquire on a vacation home for sale, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, etc.
– Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device type, and pages visited on our site to improve functionality and user experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
– To process reservations and provide customer support.
– To send promotional emails, newsletters, or special offers (if you opt in).
– To improve our website content and services.
– To provide information regarding resort vacation home ownership at Vine Ridge Resort.
– To respond to inquiries and ensure a seamless experience during your stay.
3. Sharing Your Information
We do not sell, rent, or lease your personal information. However, we may share your data with trusted third parties to help us provide services and improve your experience, including:
– Payment processors for reservation transactions.
– Email marketing providers for newsletters and promotions.
– Website analytics tools to enhance site performance.
These third parties are required to keep your data confidential and use it solely for the purposes specified by Vine Ridge Resort.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies on our website to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze traffic, and improve the functionality of our website.
You can adjust your browser settings to disable cookies, but doing so may affect the features and services available on our site.
5. Data Security
Vine Ridge Resort implements industry-standard security measures to protect your personal information. While we take reasonable steps to secure your data, no method of transmission or storage can guarantee 100% security.
6. Third-Party Links
Our website may contain links to other websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of those sites before providing any personal information.
7. Your Rights and Choices
You have the right to:
– Access the personal information we hold about you.
– Correct or update your personal data.
– Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
To exercise these rights, please contact us at info@vineridgeresort.com.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that a child has provided personal information, we will take steps to remove it from our records.
9. Changes to This Privacy Policy
Vine Ridge Resort may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Vine Ridge Resort
1501 Line 8 Rd, Niagara-on-the-Lake, ON L0S 1L0
Phone: 905.262.4260
Email: info@vineridgeresort.com
